Privacy Policy



John's Incredible Pizza Company
Effective Date: 11/29/11
John’s Incredible Pizza Company (JIPC) is committed to safeguarding your privacy; we take your privacy seriously. We will not sell, rent or otherwise distribute your personally identifiable information, which we receive through our website or from any other source, to third parties except as explained below. Please read the following policy to understand the care with which JIPC will treat your information. This policy may change from time to time so please check back periodically.
If you have concerns, comments or questions concerning this policy, click here to contact us.
What information does JIPC collect from me?
JIPC may collect information about you, such as your name, postal address, email address , zip code, phone number and dining preferences through any of the following: online email address submissions, in-restaurant surveys, research surveys, dining frequency cards, online purchases, guest relations communications and online restaurant location searches or other voluntary activities.
Can I remain anonymous when I provide information to JIPC?
You can visit our Web site without identifying yourself or giving us any personal information. If you give us your email address, purchase online, voluntarily provide feedback to Guest Relations or complete a survey, you will no longer be anonymous to JIPC. We may ask you for additional information from time to time, which you may decide to provide to us or not. If you contact JIPC through the Web site or otherwise, we may keep a record of that correspondence.
How does JIPC use the information?
JIPC’s primary goal in collecting information is to improve customer service by understanding your preferences, communicating JIPC promotions and services and providing you with the best possible experience. For example, if you visit our Web site and give us your zip code, we are able to provide the location of the JIPC restaurant closest to you. We may also use your information to notify you of special offers and services available from and its affiliated companies. On a blinded, aggregated basis, we may do research on our guests' and Web site users' demographics and behavior based on the information you, other guests and users provide to us. Personally identifiable information would not be used for this type of research. We may disclose such blinded and aggregated data and user statistics to third parties and for other lawful purposes.
Does JIPC share my information?
We will not sell, rent or otherwise distribute your personally identifiable information to third parties, except when we have your permission or under the following circumstances:
  • As required by law: We may disclose or access your information when we believe in good faith that the law requires it.
  • To provide service: We may share aggregated, non-identifiable information as well as personally identifiable information with our affiliated companies and service providers, such as those who provide gift card service or email marketing. All such service providers are under contract with JIPC to help provide specific services. If you do not want your information to be shared, you can choose not to provide the information.
  • Other: We may disclose user information in special cases when we have reason to believe that disclosing such information is necessary to identify, contact or bring legal action against someone who may be violating JIPC’s Web Site Terms of Use, or may otherwise be causing injury to or interference with (either intentionally or unintentionally) JIPC’s rights or property, other JIPC Web site users or customers, or anyone else that could be harmed by such activities. We may also need to disclose user information to service providers when necessary to maintain, service or improve our Web site, products and services. As we continue to develop our business, we may buy or sell business assets. In such transactions, confidential customer information generally is one of the transferred business assets. In the event of a sale of some or all of JIPC’s business, customer and site visitor information may be one of the transferred assets.
How can I control access to my personal information and its use?
You may contact us if you wish to view, edit or delete your personal information from our database and we will use commercially reasonable efforts to accommodate your request.
How does JIPC protect financial-related information?
Keeping your personal financial information private is vitally important to us. You may provide such information to us when you purchase online. We do not store credit card numbers or bank account numbers. This information will be kept secure and we will transfer your credit card number, bank account number or other personal information only to the third party service provider, which is bound to keep your information confidential, and to the appropriate credit card company or bank only in order to process any online payments.
What security precautions are in place to protect the loss, misuse or alteration of my information?
We closely guard your personally identifiable information. We use encryption technology for credit card numbers and bank account numbers. Remember to close your browser window when you have finished your order. This is to ensure that others cannot access your information by using your computer when you are away from it. Because of the global nature of the Internet, when you give us information, that information may be sent electronically to servers outside of the country where you originally entered the information. Though no data transmission over the Internet can be guaranteed to be 100% secure, JIPC employs security techniques that are designed to protect the privacy of any information you share with us.
What are cookies and how does JIPC use them?
As part of offering personalized service, we sometimes use cookies and beacon tags or web bugs to store and understand more information about you, such as your nearest JIPC restaurant. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. Beacon tags and web bugs allow us to understand what users have viewed a page. We may use cookies, tags or bugs to allow faster and easier access to your information and to monitor traffic on the site and measure traffic patterns to improve functionality.
How do I opt out?
If you no longer wish to receive ongoing marketing communications from us, we will provide you with simple instructions on each marketing email from JIPC to enable you to unsubscribe from future emails from JIPC. You may also contact the Privacy Desk as explained above or opt out here.
What else should I know about my privacy?
Please keep in mind that whenever you voluntarily disclose information online, that information may be accessible to other online users. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any other personal information. Please be careful and responsible whenever you are online.
How is information from children treated?
JIPC does not intend to collect any personally identifiable information from children under the age of 18 without verifiable parental consent. In fact, when we request personal information from users of this Web site, we also ask for their birth date in order to comply with the Children's Online Privacy Protection Act (COPPA) which prohibits the collecting of personal information of anyone under the age of 18. If we learn that such a child has provided us with personally identifiable information, we will immediately delete it. If you learn that such a child has provided us with personally identifiable information, the parent or guardian should contact us at the Privacy Desk above and we will immediately delete it.
Terms of Use
PLEASE READ THESE WEB SITE TERMS OF USE CAREFULLY BEFORE USING OUR WEB SITE. Your use of the Web site of JIPC ( John’s Incredible Pizza Company ) or any of the products or services offered on the Webs site (Services) is subject to these Terms of Use (Terms). We may change the Terms from time to time, so please check back periodically. When you use our Web site, you accept these Terms, including any changes that we make from time to time.
Some of the Services may be subject to additional posted conditions and your use of those Services is subject to those conditions. In the event of an inconsistency between these Terms and any additional posted conditions, the provisions of the additional conditions will control.
Unless you have greater rights in a separate signed agreement with us, we have the right, but not the obligation, to take any of the following actions in our sole discretion at any time and for any reason without giving you any prior notice:
  • Restrict, suspend, or terminate your access to all or any part of our Services or the Web site;
  • Change, suspend, or discontinue all or any part of our Services;
  • Refuse, move, or remove any content that is available on our Web site;
  • Establish general practices and limits concerning use of our Web site.
You agree that we will not be liable to you or any third party for taking any of these actions.
You understand and agree that our Services may include communications such as service announcements and administrative messages from us or from our affiliates or business partners and that these communications are considered part of the Services. You also understand that our Services may include advertisements.
You are solely responsible for all materials, whether publicly posted or privately transmitted, that you upload, post, e-mail, transmit, or otherwise make available on our Site ("Your Content"). You certify that you own all intellectual property rights in Your Content. You hereby grant JIPC, our affiliates, and our partners a worldwide, irrevocable, royalty-free, nonexclusive, sublicensable license to use, reproduce, create derivative works of, distribute, publicly perform, publicly display, transfer, transmit, distribute, and publish Your Content and subsequent versions of Your Content for the purposes of (i) displaying Your Content on our Site, (ii) distributing Your Content, either electronically or via other media, to users seeking to download or otherwise acquire it, and/or (iii) storing Your Content in a remote database accessible by end users, for a charge. This license shall apply to the distribution and the storage of Your Content in any form, medium, or technology now known or later developed.
Content on our Web site
Our Web site includes a combination of content that we create and that our affiliates or business partners create. All materials published on our Web site, including, but not limited to, written content, photographs, graphics, images, illustrations, marks, logos, sound or video clips, and Flash animation, are the intellectual property of JIPC or our affiliates or business partners. You may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works of, distribute, publicly perform, publicly display, or in any way exploit any of the materials or content on our Web site in whole or in part, other than as necessary for your own personal non-commercial use, without our written consent.
Our Web site contains content that we create as well as content provided by third parties. This content may include, among other things, company information, and product or service information or reviews. There may be some inadvertent inaccuracies or typographical errors in the content and we do not guarantee the accuracy, integrity, completeness or quality of the content on our Web site or that located at third party URLs that may be posted on our Web site.
Trademarks and logos
The use of JIPC’s trademarks, service marks and logos is prohibited without our written consent and we will strictly exercise and enforce our rights to them to the full extent of the law.
Privacy policy
All of the information that we collect from you, such as your e-mail address and related personal information and credit card information, is subject to our privacy policy. Please see our full privacy policy.
Your conduct on our Web site
Any information that you choose to provide us must be true, accurate, current, and complete. You agree not to copy or imitate the appearance, design or style of our Web site. The technology and the software underlying our Web site and the Services is the property of JIPC, our affiliates and/or our business partners. You agree not to copy, modify, rent, lease, loan, sell, assign, distribute, reverse engineer, grant a security interest in, or otherwise transfer any right to the technology or software underlying our Web site or the Services. You agree not to modify the software underlying our Web site in any manner or form or to use modified versions of such software, including (without limitation) for the purpose of obtaining unauthorized access to our Web site.
You agree that you will not use our Web site or its content to take any of the following actions:
  • Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of JIPC or any other person or entity;
  • Transmit files that contain viruses, corrupted files, or any other similar software or programs that may damage or adversely affect the operation of another person's computer, our Web site, software or hardware, third party Web sites or telecommunications equipment;
  • Restrict or inhibit any other user from using and enjoying any public area within our Web site;
  • Collect or store personal information about other end users;
  • Interfere with or disrupt our Web site, servers, or networks;
  • Take any action that imposes an unreasonably or disproportionately large load on our infrastructure;
  • Transmit information that infringes any trademark, patent, copyright or other intellectual property right of any third party; or
  • Engage in any illegal activities.
Use of our Web site is subject to existing laws and legal process. Nothing contained in these Terms will limit our right to comply with governmental, court, and law-enforcement requests or requirements relating to your use of our Web site.
Indemnification
You hereby agree to indemnify, defend and hold JIPC and all of our officers, directors, owners, employees, agents, information providers, affiliates, partners, and licensors (collectively, JIPC’s Parties) harmless from and against any and all liability, losses, costs, and expenses, including attorneys' fees, incurred by any JIPC Party in connection with any claim, including, but not limited to, claims for defamation, violation of rights of publicity or privacy, copyright infringement, or trademark infringement arising out of:
  • Your use or misuse of our Web site or any information obtained from our Web site;
  • Your connection to our Web site;
  • Your violation of these Terms; or
  • Your violation of the rights of JIPC or any other person or entity.
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.
Disclaimers
Unless you have greater rights in a separate signed agreement with us, we disclaim any service outages that are caused by our maintenance on the servers or the technology that underlies our Web site, failures of our service providers (including telecommunications, hosting, and power providers), computer viruses, natural disasters or other destruction or damage of our facilities, acts of nature, war, civil disturbance, or any other cause beyond our reasonable control.
WE DO NOT WARRANT THAT OUR WEB SITE WILL BE UNINTERRUPTED OR ERROR FREE. IN ADDITION, WE DO NOT MAKE ANY WARRANTY AS TO THE CONTENT ON OUR WEB SITE. OUR WEB SITE AND ITS CONTENT ARE DISTRIBUTED ON AN "AS IS, AS AVAILABLE" BASIS. ANY MATERIAL THAT YOU DOWNLOAD OR OTHERWISE OBTAIN THROUGH OUR WEB SITE IS DONE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY POTENTIAL DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM YOUR DOWNLOAD OF ANY SUCH MATERIAL. NEITHER WE NOR ANY OF OUR AFFILIATES OR BUSINESS PARTNERS MAKES ANY WARRANTY THAT (i) OUR WEB SITE WILL MEET YOUR REQUIREMENTS, (ii) OUR WEB SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF OUR WEB SITE WILL BE ACCURATE OR RELIABLE, AND (iv) ANY ERRORS WILL BE CORRECTED. NEITHER WE NOR ANY OF OUR AFFILIATES OR BUSINESS PARTNERS MAKE ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO OUR WEB SITE, ANY CONTENT, OR ANY OF OUR SERVICES, TOOLS, PRODUCTS, OR PROPERTIES. YOU EXPRESSLY AGREE THAT YOU WILL ASSUME THE ENTIRE RISK AS TO THE QUALITY AND THE PERFORMANCE OF OUR WEB SITE AND THE ACCURACY OR COMPLETENESS OF ITS CONTENT.
NEITHER WE NOR OUR AFFILIATES OR BUSINESS PARTNERS WILL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE OUR WEB SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME STATES DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY AND THAT OF OUR THIRD-PARTY CONTENT PROVIDERS AND THEIR RESPECTIVE AGENTS SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
Arbitration
JIPC may elect to resolve any controversy or claim arising out of or relating to these Terms or our Web site by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim will be arbitrated on an individual basis and will not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration will be conducted in Orange County, California, and judgment on the arbitration award may be entered in any court having jurisdiction thereof. Either you or we may seek any interim or preliminary relief from a state or federal court of competent jurisdiction in the state of California, necessary to protect the rights or the property of you or JIPC (or its agents, suppliers, and subcontractors), pending the completion of arbitration.
Miscellaneous
Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of our Web site or these Terms must be filed within one year after such claim or cause of action arose or be forever barred.
These Terms will be construed in accordance with the laws of the State of California, and the parties irrevocably consent to bring any action to enforce these Terms before an arbitration panel or before a court of competent jurisdiction in California if seeking interim or preliminary relief or enforcement of an arbitration award.
If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the Terms shall continue in effect.
Infringement Claims/Copyright Agent
If you believe that any material contained on the Site infringes your copyright or other intellectual property rights, you should notify JIPC of your copyright infringement claim in accordance with the following procedure. JIPC will process notices of alleged infringement which it receives and will take appropriate action as required by the Digital Millennium Copyright Act (DMCA) and other applicable intellectual property laws. The DMCA requires that notifications of claimed copyright infringement should be sent to this Site's Designated Agent who is: http://www.loc.gov/copyright/
    U.S. Copyright Office
    101 Independence Avenue SE
    Washington, DC 20559-6000
    Ph#: 202-707-3000
Legal Disclaimers
Price and availability subject to changeJIPC reserves the right to alter the privacy policy at anytime with or without notice. This policy outlines key provisions to our privacy policy, but is in no way intended to be all inclusive of all provisions and restrictions due to the nature of the ever evolving technology platform. For further clarification regarding JIPC’s privacy policy, click here to contact us.